Service

Service

Warranty For Solar Panel
Product Warranty
Product Warranty

Omnis Power solar panel equipment warranties cover the panels including any manufacturing deficiency, durability problem, or equipment failing. Omnis Power’s warranty covers the cost of replacing the faulty or damaged panel with a new working one. Most equipment warranties of solar panels last between 10-15 years but Omnis Power has warranties for up to 20 years.

Performance Warranty
Performance Warranty

Omnis Power solar panel performance guarantee provides a regular electricity production over the lifetime of the panels. The amount of electricity a solar panel deliver marginally drops every year they are in use. This drop in of the efficiency is fairly predictable as the power output should not lose more than 10-20% production over the 25 years. That’s why Omnis Power cover up to 30 years the solar panels.

Labor Warranty
Labor Warranty

In case of panel replacement, Omnis Power will cover not only the cost of the materials but also the Labor costs which in the uncommon circumstance a needed module improve/fix/adjust or replacement or change are covered up to $400, to ensure that your investment is protected and help you to avoid unexpected expenses.

Warranty Letter P Type Warranty Letter N Type

Exclusive After Sales Service Deal

Omnis Power supports the costs related to the replacement of a damaged module under guarantee. From the replacement of the product to the transport costs to pick up the defective product and deliver the new one. Omnis Power takes all the responsibility for the labor costs involved in the product replacement.

After sales

If one of your solar panels should ever malfunction, get in touch with the company who did the installation or one of Omnis Power offices that will arrange to have it back to full power and function properly as soon as possible. Otherwise, get in touch with our customer service team.

Omnis Power expect the following information will alert its customers to important points, and in particular ensure warranty claims against Omnis Power are protected and that its warranty service runs smoothly.

Overview of warranty claim process

1. determine liability of damage

2. Notify Omnis Power customer service of claim and collect information(Photos, series number, report)

3. Omnis Power create a folder for the case and classify the damage level

4. Omnis Power analyze the information send by the claimer and investigate on the damage

5. Omnis Power Classify damage and conclude damage analysis in a final report

6. In case of approval and damage approved under warranty, Omnis Power notify the client and send the results

7. Client needs to wait at least 7 working days for the approval/disposal

In case of approval, Omnis power will make a new delivery or a refund.


Download Warranty Claim Procedure Download Warranty Claim Form

Training
  • 1.pngRatings and reviews

    Omnis Power will work with you and your team to determine your solar project requirements and propose a profitable and well-created PV system solution by study the solar feasibility, the electrical specifications and select the right product.

  • 2.pngSystem Design

    Omnis power will deliver a strong technical solutions suited to your requirements by addressing the design challenges for your solar system such as the PV design configurations and Electrical and Mechanical studies.

  • 3.pngInquiry and Analysis

    Omnis Power will help with the performance analysis, Our team supervises a number of tests and data survey to secure your installation will perform at its best and deliver continuing interest in the future.

    Omnis Power bring a financially applicable solutions by working with you to determine, organize, and revise your solar project for a remarkably system plan.

  • 4.pngMarketing Support

    Omnis Power highly experienced Marketing Department consistently refines marketing strategies to adapt to the dynamics of each demand, facilitating the effective building of our brands.

    Customized Promotional Materials: We provide a wide range of promotional materials to our customers.

  • 5.pngLogistical Support

    OmnisPower has extensive logistical capabilities which we leverage for the benefit of our customers. As a value-added service provided to our distributors, we assist with all logistical matters. Our Logistics Department utilizes our state-of-the-art IT systems to ensure timely delivery.



    Download PV Panel Installation Manuals